Returns & Exchanges

Turntable Lab offers a 30-day return policy for most items, provided they are in brand new, unopened condition with original packaging. We strive to ensure your audio setup meets your expectations and provide a streamlined process for hardware and media returns.

1

Initiate Return Request

Visit our online Returns Center and enter your order number and email address to select the items you wish to send back.

2

Await Authorization

Our team will review your request within 24-48 hours to ensure the items are eligible for return and issue a Return Merchandise Authorization (RMA) number.

3

Pack and Ship

Securely pack your gear in its original manufacturer's box and an outer shipping carton, then attach the provided prepaid shipping label or your own trackable label.

4

Receive Refund or Credit

Once our warehouse inspects the items and confirms they are in original condition, we will process your refund to the original payment method or issue store credit.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing